Your Privacy

Welcome to our website!

For JADE ELSEWHERE BRAND CONSULTING CO., LTD. (“SOS”) your privacy and the security of your personal data are very important; thus, we collect and manage your personal data with the utmost attention, and we take specific measures to ensure their safety.

Below you shall find the information on the processing by SOS of your personal data, relating to your browsing and the use of the services offered by For detailed information on how SOS processes your personal data, please read our Privacy Notice.

You are also requested to read the "General Terms and Conditions of Use" of website, which contain detailed information regarding the conditions of our services. Some services may be subject to specific legal terms, in which case we will provide you with all the relevant information from time to time.


Who is the Data Controller?

Below is the main information on the processing of your personal data performed by JADE ELSEWHERE BRAND CONSULTING CO., LTD., as Data Controller.

For any clarification, question or requirement related to your privacy and the processing of your personal data you can contact us at any time by sending a request to our Customer Care by selecting "privacy", by email to the


What data we process and why

The personal data that SOS collects is that provided by you to us when finalizing an order and purchasing goods, and those that we collect as you browse or use the services offered by“the website”). SOS can collect data about you, such as personal details like name and surname, shipping and billing address, browsing data and your purchase habits.

Your Personal Data will be processed for the following purposes:

- conclude and execute the purchase contract for the articles offered on;

- provide you with the services of such as subscription to the newsletter via email and social media;

- allow registration to the website and use of services reserved for registered users;

- manage your requests to our Customer Service.

In the aforementioned cases, the processing of your personal data is legitimate as it is necessary to execute a contract with you or to provide you with the service you have specifically requested.

We also conduct statistical surveys and analyzes with data in aggregate form to understand how users interact with and use the website, to improve our offer and our services.

Only with your express consent, however, we process your personal data to:

- perform commercial and promotional communication activities;

- customize the website and the commercial offers based on your interests.


Who will process your data?

Your personal data is processed by duly trained SOS staff in capacity of Data Controller and Data Processor. For organizational and functional needs related to the provision of services on, moreover, your data could be processed by our suppliers. The latter have been evaluated and chosen by SOS for their proven reliability and competence. Some of these subjects may also be based in non-EU countries and, in these cases, the transfer of your personal data in these countries is performed in compliance with the guarantees provided by law.


How long do we keep your data?

We keep your personal data for a limited period of time, depending on the purpose for which it was collected, at the end of which your personal data will be deleted or otherwise rendered anonymous in an irreversible way. The retention period is different depending on the purpose of the processing: for example, the data collected during the purchase of goods on are processed until the conclusion of all administrative and accounting formalities, and is, therefore, stored in accordance with local tax legislation (ten years); those used to send you our newsletter are kept until you ask to stop receiving it.

For further information, please see our Privacy Policy.


What are your rights?

At any time, depending on the specific processing, you can: withdraw your consent to data processing; know what are your personal data in our possession, their origin and how they are used; request the update, correction or integration as well, in the cases provided for by the current provisions, the cancellation, the limitation of processing or oppose to their processing. If you wish, you can request to receive personal data in possession of SOS that concern you in a format readable by electronic devices and, where technically possible, we can transfer your data directly to a third party indicated by you.


This policy may undergo changes and additions over time, so we invite you to periodically check its contents. Where possible, we will try to inform you promptly of any changes made.

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